Our goal is to get your order to you quickly and accurately! If you provide us with your valid prescription and place your order before 1:00 pm EST we will make every effort to get your order shipped out for you on the same day. We offer free 5-10 business day ground shipping on all of our products. Expedited shipping is available for an additional charge. If there is any issue with validating your prescription or a product being out of stock we will notify you by email as soon as possible.For contact lenses, WebEyeCare offers four types of shipping methods:
- Free 5-10 Business Day Ground
- 3-7 Business Day Ground
- 2nd Business Day Air
- Next Business Day Air
Orders to P.O. Boxes will ship via USPS. With the exception of custom or made to order lenses, any order placed and prescription verified before 1pm eastern time will usually ship the same day. Orders placed after business hours will be processed the following business day. Business hours are defined as Monday thru Friday, 9 AM - 8PM eastern time. WebEyeCare, Inc. is not responsible for package delays due to weather conditions or other unforeseen, uncontrollable circumstances.
For glasses, because WebEyeCare may use third party suppliers for some product fulfillment, WebEyeCare cannot guarantee that all orders will ship within the aforementioned time periods. Shipping times on glasses will therefore vary and orders may take up to 30 days to arrive.