If we have your prescription on file from your previous order, and the prescription is still valid, we will use it to process your order. If the prescription on file has expired, and no new prescription has been sent in or uploaded, the order will be subject to verification per our Terms & Conditions
If a copy of the prescription has not been sent to us for verification when the order was placed, we will contact the doctor's office, whose information you provided at checkout, to verify your order.
Prescription verification can take at least 2 business days. Once verified, the order will be processed and shipped per your chosen shipping method (subject to product availability). After placing your order, you may click the Account
link at the top right hand side of our site to track the status of your order. You will receive an e-mail with your tracking information within 24 - 48 hours of when your order has shipped.