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Find quick answers to your questions below...
    • Does WebEyeCare accept vision insurance?

      WebEyeCare is considered an out-of-network provider. You can place your order on our site and submit your invoice to your insurance company for reimbursement based on their policies, OR you can elect to have us do the paperwork for you!
    • How do I add my insurance to my order?

      While we don’t accept insurance benefits directly, you can opt to have us file your vision benefits claim for you. Simply provide the necessary claim information here, and we’ll handle the rest.
    • Can I use my HSA/FSA funds with my vision insurance claim?

      Of course! At checkout, use your HSA or FSA card as payment.
    • When will my reimbursement be sent?

      Once your insurance provider approves a claim, it can take 2 - 3 weeks for the reimbursement to be sent to you.
    • What information is needed to submit a claim?

      To successfully file a claim on your behalf, we require some or all of the following information: the policy holder’s first and last name, the last four digits of the policy holder’s SSN, the policy holder’s OR covered person’s date of birth, the policy number.
    • How can I be sure my private information is secure?

      Your personal information is contained behind secured networks and is only accessible by a limited number of persons with special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.
    • How much does it cost to have WebEyeCare file my insurance claim for me?

      To have us file an insurance claim for reimbursement on your behalf is $5.99. The claim filing fee is non-refundable.
    • Why should I file my insurance claim through WebEyeCare?

      Filing a claim on your own can take time and a lot of effort. We make the claim process easier by handling all communications for you.

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